Predictive Technical Diagnoses

Development of a predictive service and maintenance solution for laboratory systems from Siemens Healthineers with SAS

Atellica Solution für fortschrittliche Labordiagnostik
Atellica Solution for advanced laboratory diagnostic (image rights Ⓒ Siemens Healthineers)

Siemens Healthineers is among the world’s leading companies in diagnostic medical technology. For the new clinical laboratory diagnostics system Atellica Solution, the company incorporated the integration of a predictive service and maintenance solution and chose mayato for its conceptual design and implementation.

Reporting malfunctions to customer service should be the exception rather than the rule for users of the laboratory diagnostics system Atellica® Solution. As early as the development phase, the engineers from Siemens Healthineers defined which machine data of the future diagnostic laboratory system could be relevant.

In collaboration with mayato experts, the company developed a predictive service and maintenance solution, that significantly increases the availability of laboratory systems while simultaneously reducing service costs. The solution is based on SAS’s data analysis platform and focuses on a proactive concept. The predictive analyses aims at triggering internally required actions and sending concrete information even before the customer reports a service case. This case study explains how mayato experts implemented the concept together with Siemens Healthineers.

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